I imported my devices from an inventory file and there is one device per record. Is there any way to combine similar devices at the same location?

Yes. At the bottom left of the Device List screen you will see a dropdown menu that defaults to “Cluster.” The Cluster function allows you to check multiple devices that have all of the same device characteristics and then click, “OK.” NJTRAx will ask you to confirm, and then combine all of the selected devices […]

How do I find the device characteristics for my computers or tablets?

In the Device section of the NJTRAx Quick Start Guide you will find complete instructions for locating the device specifications for multiple computer and tablet platforms.

What does it mean if, in the device list, one of the device characteristics is displayed in red?

A device characteristic displayed in red does not meet New Jersey specifications for online testing.

What can I do if a device characteristic for one of my computers or tablets is not available in the NJTRAx list?

We try to ensure that new device characteristics are added when available, but there are so many makes and models available that a characteristic can slip past us. First, check the technical specifications of your device to ensure that it is correct. If so, use the contact form on NJTRAx.org to send us the device […]