What can I do if a device characteristic for one of my computers or tablets is not available in the NJTRAx list?

We try to ensure that new device characteristics are added when available, but there are so many makes and models available that a characteristic can slip past us. First, check the technical specifications of your device to ensure that it is correct. If so, use the NJTRAx technical support form to send us the device model information and the characteristic that you can’t locate. If it is correct, we will update NJTRAx and respond by email.