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I am hitting the Update or Data Entry Cycle Complete button and the record won’t save. What is going on?

The main reason that users can’t save records with Update or Data Entry Cycle complete is that required fields, marked with an asterisk, are missing. NJTRAx does have an alert system that puts up a message pointing at the missing field (a common missing field is the field “Internal Network Utilization”), but the alert system was implemented in HTML 5 and browsers handle it differently. If you can’t Update or mark Data Entry Cycle Complete, drop down the Technical Info tab and look for a field outlined in red or simply check to make sure all required (asterisked) fields are complete. In virtually all situations, this should solve the problem.

Why can’t I delete a location record?

Device records are attached to a location record. In relational database language, since multiple devices can be attached to a single location, the location record is considered a “parent” to the device record “child.” Well-designed relational databases don’t allow “orphan” records. To delete a location, first create a new location where you can move the devices. Go to the device file and assign the devices to the new location. When all devices are reassigned you will be able to delete the empty location.

I imported my devices from an inventory file and there is one device per record. Is there any way to combine similar devices at the same location?

Yes. At the bottom left of the Device List screen you will see a dropdown menu that defaults to “Cluster.” The Cluster function allows you to check multiple devices that have all of the same device characteristics and then click, “OK.” NJTRAx will ask you to confirm, and then combine all of the selected devices into a single record. Select the location for the devices, add any missing data fields, and the resulting single record will contain all of your devices for easy editing.

I am trying to import my device data and get an error with the school ID.

This is almost always caused by opening the .csv file from which you intent to import in Excel. If you don’t import the .csv into Excel and declare the School ID field to be a text field, Excel will truncate or cut off the leading “0’s.” This will prevent the School ID from matching the ID’s in NJTRAx. A description of this issue and how to overcome it can be found here.

What can I do if a device characteristic for one of my computers or tablets is not available in the NJTRAx list?

We try to ensure that new device characteristics are added when available, but there are so many makes and models available that a characteristic can slip past us. First, check the technical specifications of your device to ensure that it is correct. If so, use the contact form on NJTRAx.org to send us the device model information and the characteristic that you can’t locate. If it is correct, we will update NJTRAx and respond by email.

What’s the most efficient way to edit my NJTRAx data?

The most efficient way to edit your data is to complete edits in the same order as in the NJTRAx Data menu illustrated below. Start at the highest level of data, the district record, then move to your schools, etc. You will also need to review and update school enrollment by first adding a grade and then the enrollment data. It is particularly important that you create your Testing Locations before editing your Devices as one of the tasks most users need to attend to is assigning their devices to the correct location. See the NJTRAx Quick Start Guide for more.

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What is a Test Sitting?

A Test Sitting refers to a period of time when a student is completing an online assessment session. For the PARCC Performance Based Assessments, the English/Language Arts Assessment requires three sittings and the Mathematics Assessment requires two sittings for a total of five sittings per student.

\What is a Testing Session?

The Testing Sessions are the total number of periods per day that devices and locations can be dedicated to testing. The number of testing sessions is hard-coded per PARCC recommendations to 2.